Care Guide


To ensure the longevity of your jewelry, we recommend the following:

  • Handle with care and avoid activities that may expose pieces to impact or abrasion.
  • Remove jewelry before sleeping, showering, or washing hands.
  • Avoid contact with perfume, hair products, lotions, and cosmetics.
  • Store each piece separately to prevent scratching and tangling.



Cleaning & maintenance by material

Pearls

  • Store in a soft cloth pouch, away from abrasive materials.
  • Avoid exposure to perfume, lotion, household chemicals, and heat.
  • Never store with other jewelry to prevent damage to the nacre.

Sterling Silver

  • Wears best when worn regularly – your skin helps prevent tarnish.
  • When not in use, store in a sealed, dark container to reduce oxidation.
  • Clean gently with warm water and mild soap; dry thoroughly with a soft cloth.

14k & 18k Gold

  • Avoid exposure to harsh chemicals and beauty products.
  • Store separately to prevent surface scratches.
  • Gold is soft and requires gentle handling.
  • Clean with warm water and mild dish soap – avoid scrubbing.
  • For frequently worn pieces, we recommend periodic professional cleaning and inspection.

Diamonds

  • While incredibly hard, diamonds can chip or break on impact.
  • Natural oils from your fingers can dull their sparkle – clean regularly.
  • To clean:
    • Mix mild soap with lukewarm water.
    • Soak the diamond piece for a few minutes.
    • Gently brush with a soft toothbrush.
    • Rinse with clean water and dry with a lint-free cloth.
  • Avoid ultrasonic cleaning if the diamond has inclusions or is set in a delicate mount – it may loosen or damage the stone.
  • Check your setting regularly to ensure the diamond remains secure.

 

Warranty & Repairs

All our pieces are covered by a one-year warranty against defects in materials or craftsmanship.
Damage from wear, accidents, or improper care is not covered but can often be repaired.

For repairs:

  • Lead time is typically 2–4 weeks.
  • Costs will vary depending on the nature of the repair.
  • Reach out to us at aloha@the-sentimentalist.com to arrange your repair or inquire about pricing.